Privacy Policy

Who we are

Magic Statue is a UK-based online retailer specialising in spiritual, mystical and gothic home decor. Our website address is: https://magicstatue.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

What personal data we collect and why

Orders and payments

When you place an order on our website, we collect your name, billing address, shipping address, email address, phone number and payment information. This information is used to process your order, arrange delivery, and provide customer support. Payment transactions are processed securely through PayPal and we do not store your full credit card details on our servers.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Newsletter subscriptions

If you subscribe to our newsletter, we collect your email address. We use this information to send you promotional offers, new product announcements and company updates. You can unsubscribe at any time using the link provided in every email.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Our website also uses cookies for analytics, shopping cart functionality and personalised advertising. You can control or disable cookies through your browser settings.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who we share your data with

We share your personal data with trusted third parties who help us operate our business, including:

• PayPal – for payment processing
• Shipping and fulfilment partners – for order delivery
• Email service providers – for newsletter distribution
• Analytics services – for website traffic analysis
• Cloud hosting providers – for website operation and data storage

We only share the information necessary for these services to perform their functions, and we require all partners to maintain appropriate data protection standards.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For customers, we retain order information for a minimum of 7 years for accounting and tax purposes. Newsletter subscriber data is retained until you unsubscribe or request deletion. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time.

What rights you have over your data

If you have an account on this site, have placed an order, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To exercise these rights, please contact us at order@magicstatue.com.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Your data may be transferred to and stored in countries outside the European Economic Area (EEA), including the United States, where our hosting and payment providers operate. We take appropriate safeguards to ensure your data remains protected in accordance with applicable data protection laws.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at order@magicstatue.com.